Privacy Policy

NodeVigil is a product of Tech Trade Solutions Limited ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our validator monitoring service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Telegram user ID (if connected)
• Payment information (processed by our payment provider)

Validator Data

To provide our monitoring service, we collect:

• Validator public keys and indexes
• Validator performance metrics from public blockchain data
• Group names and cost configurations you set
• Alert preferences and thresholds

Usage Data

We automatically collect certain information when you use our service:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Timestamps of actions

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our monitoring service
• Send alerts and notifications about your validators
• Generate performance reports
• Process payments and manage subscriptions
• Communicate with you about service updates
• Improve our service and develop new features
• Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Payment processors, cloud hosting, and analytics services that help us operate
• Messaging platforms: Telegram and Slack to deliver alerts you configure
• Legal requirements: When required by law or to protect our rights

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Historical alert and performance data is retained for up to 2 years. You may request deletion of your data at any time by contacting support@nodevigil.ai.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS) and at rest
• Regular security audits and penetration testing
• Access controls and authentication
• Secure data centers with SOC 2 compliance

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where applicable

7. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how our service is used. You can control cookies through your browser settings.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at support@nodevigil.ai.